HERE is not responsible for lost packages. Insure the package and keep the receipt.Clearly print the authorization number on the outside of the package.Describe the problem and request a Return Authorization Number.Kind regards, General Motors Navigation Center. If you need additional assistance, please send us your feedback by replying to this email. This is unfortunately the final map update for this vehicle. Phone numbers are available on the Contact Us page. The latest disc for your 2006 Cadillac Escalade is version 2012. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored. A shipping and handling fee will be charged to deliver the exchange disc.Ĭontact HERE within 30 days after the shipping date noted on the packing slip. Partial returns of map sets will not be accepted.Įxchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. If your order included discounted products, the refund will be given on the lower-priced product. Returns: Your credit card account will be credited for the price of the Map Data disc. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein. No partial refunds will be given on map subscriptions. Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. Delivery is dependent on stock availability and receipt of payment or credit card authorization. United States Ground shipping also includes delivery to P.O. Delivery time is based on business days and whether or not your order was received before 3 p.m. We offer SmartPost, 2-day, and overnight service. Note: If you place an order on the weekend, it will be shipped the next business day.Īll HERE maps are delivered by couriers with tracking services.

Delivery time depends upon the shipping method you select. Order your Saturn Relay navigation system update and get accurate directions to wherever you travel including new roads. Pacific Standard Time will be processed and shipped that same day.

On business days, orders placed by 11:30 a.m.

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